How the adventure begin?
Seduced by the wonders of Costa Rica, they came there ten times, as tourists, before settling permanently in this paradise. Having explored multiple countries over many years, they can truly understand the expectations of those in the visitor’s seat being frequent travelers themselves. Their commitment to customer service is the foundation of their mission.
How the Costour agency stood out in the tourism industry?
Costour’s services are intended to be attentive and personalized. The efforts invested by the Costour team to offer unique experiences are widely recognized.
Costour consistently ranks first on the travel site TripAdvisor among more than 70 tourist agencies. Recipient of the TripAdvisor Certificate of Excellence, Costour is also a winner of the Travel & Hospitality Awards, for providing the best experiences to visitors coming to Guanacaste.
It is important for Costour to respect all security measures aimed at protecting its visitors. This professionalism has earned them recognition as a leader, receiving the required certifications from all levels of Costa Rican government and the Costa Rican National Tourism Institute. Costour is the friend of all those who come to Costa Rica with the wish to enjoy and discover the most wonderful country in the world. This is why Costour is one of the few tourist agencies in Costa Rica to offer experiences in French, English and Spanish.
Yves “Pepito” Malette
Co-Owner & General Manager
Yves was born in Ontario Canada and speaks English, French and Spanish. As the co-founder and co-owner of Costour, he oversees the general operations of the agency. His commitment is to develop the most memorable and exciting experiences, so that visitors will leave Costa Rica with fun filled memories. He then oversees the sales and marketing strategies related to the tours. He also oversees the booking systems and web services as well as the social media activities. When we cannot find him, he is off the beaten path looking for new tour ideas. He loves the Costa Rican wildlife and is always passionately trying to learn more about the traditions and culture of Costa Ricans which are considered happiest people in the world.
Co-Owner & Administrative Services Manager
Carolyne was born in Québec Canada and speaks French, English and some Spanish. As co-founder and co-owner of Costour she is responsible for all the administrative services, computer management and all the logistics to assure that all tour guides deliver nothing but top-rated experiences and that the tour plans are executed with the best customer service our visitors expect and deserve. Carolyne will out of her way to lend a helping hand, not only to the Costour team and customers but also to anyone comes across her path here in Costa Rica regardless of that fact that they may be a customer or not. She also loves the Costa Rican beaches and when she has time, some biking through some amazing natural trails in the jungle.
Guillermo “Memo” Solano
Guillermo, who is fluent in English and Spanish, has been a professional tour guide since 2012. He brings to Costour a wealth of guiding experience. His natural traits and personality that make him so valuable to us. Memo charms everyone with his lovely disposition and great sense of professionalism. He brings an impressive expertise of the flora and fauna of Costa Rica that he will be so pleased to share with you. He is very passionate about the protection of the wildlife here in Costa Rica.
Kevin Martin et Anouk Russo
To the operations department
The Costour family is growing with the arrival of Anouk and Kevin!
With contagious exuberance, Carolyne Girard and Yves Pepito Malette are thrilled to introduce, within the Costour family, the sparkling Kevin Martin and Anouk Russo!
This tourist season, they are set to infuse new energy into the direction of the beloved agency’s operations. There is no doubt that Kevin and Anouk, with Carolyne and Pepito by their side, will form a most dynamic and professional team. The founders of the agency speak of them as the very embodiment of a new wave of dazzling young professionals who, enamored with Costa Rica, have made it their new adopted country.
According to Carolyne Girard, « Anouk and Kevin are ready to advise and guide our visitors through the hidden treasures of Costa Rica with unparalleled enthusiasm. With the sun in their eyes and their hearts, they are not arriving empty-handed. » With a rich experience in Costa Rican tourism and a deep immersion in hospitality, Anouk and Kevin finely grasp what it means to be attentive and offer an impeccable service.
Our vehicles - For your comfort and safety
They must also demonstrate that they have no criminal record. They also received training in first aid and first aid. Our vehicles are accredited by the Costa Rica Tourism Institute (ICT), up to date and certified for public safety inspections.
Our vehicles are also insured – beyond industry standards to offer you better protection. Whether it is a private and personalized outing, a visit in a larger group, a transfer or a large event, our range of impeccably clean and well-maintained vehicles allows us to meet your needs. your needs and expectations. All our vehicles are equipped with a GPS tracking system to ensure your safety. All you have to do is relax and enjoy your well-deserved trip.